Job reference: 000161
Salary: £26,421.00 -28,770 per annum pro rata (£13.98 per hour)
Closing date: 15/07/2024
Department: Strategy & Resources
Location: Waterside Art Centre
Division: Customer Service
Hours Per Week: 0

Job Details

Casual Duty Manager                      

Trafford Council

Waterside Arts, 1 Waterside Plaza, Sale M33 7ZF

Salary range – £26,421.00 -28,770 per annum pro rata (£13.98 per hour)

 Trafford council is a  Living Wage Employer.

We will offer flexibility where we can – if you are interested in a role, please speak to the recruiting manager about what flexibility they might consider.

Contract type – Casual

Application deadline – 15th July 2024        

Interview date – Monday, 29th July 2024

Interview type – In person

About the Role

Waterside is an award-winning vibrant destination for performance, culture and events.

Located on the banks of the Bridgewater Canal in the heart of Sale town centre, the venue opened in 2004 and houses live theatre and event spaces, galleries, bar & coffee house and workshop studios, presenting work of national significance and an important venue in the Greater Manchester cultural landscape. Annually Waterside stages around 250 professional productions, hosts over 700 participatory events and classes and welcomes over 115,000 visitors.

We pride ourselves in creating a warm, accessible and inviting environment for all of our visitors, with a culture of going above and beyond in delivering the highest level of customer care.

About you

We are looking for an enthusiastic, ambitious and highly organised individual with excellent people skills for the role of Duty Manager.

The post holder will be responsible for managing all aspects of front of house during events at Waterside. This includes being the main point of contact for customers, managing the event team and security staff. The post holder will liaise with the technical team, visiting companies and promoters. 

About us

Trafford Council and its partners in the public, private and third sectors have a Vision which sees us working together to close inequality gaps and maximise Trafford’s huge potential.

Our vision: Trafford – where all our residents, businesses and communities prosper.

Trafford is a lively, prosperous place to put down roots and build a career. The council and Trafford schools employ around 8,000 people, who are central to making the area great. In return for their commitment, the council offers its employees development opportunities, as well as a fair and flexible workplace. The council is a Living Wage Employer.

Additional Information

Flexibility will be required to meet service needs and will include evening and weekend working.

Waterside Arts sits within Customer Service, Libraries & Culture

Contact Details

For more information about the team/role please contact Jemma Baines at

About the benefits

You will be welcomed into a friendly environment where your personal and professional development will be encouraged. You will have the opportunity to work and grow in a people-centered and values-based organisation that promotes a positive permission culture. Your opinions matter so you will have the opportunity to shape how we do things here at Trafford. 

To learn more about Trafford as a place to work visit and to view more about our awards and benefits please visit: Trafford - Benefits | (


Greater Manchester Continuous Service Commitment - |

For this opportunity, you must be able to prove you have the right to work in the UK - if in doubt please visit the following link Employers' right to work checklist - GOV.UK ( Please note we are not a licensed sponsor.

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